I probably shouldn't be advertising this because I don't want to create undue expectations, but I was impressed with the repair service I received when I sent in my OM-D E-M1. The eyepiece somehow got jarred loose and broke off, even inside my protected bag. I then proceeded to lose it altogether. The camera was under warranty so I sent it in, hoping they would fix it for me. I also mentioned that the bezel had some scuffs, entirely of my own doing. Here's what they did:
Plate dial decoration Eye cap unit Complete repair Auto focus test, check, recalibration and alignment Firmware download: corrections and adjustments; address values measured and adjusted Complete cleaning (internal and external).
Wow. I feel like I got a new camera!